nReach
Suite of Applications Tailored to Your Business Needs
Our suite of tailored Applications like, WebChat and HelpDesk are designed to help Small and Medium Enterprises (SMEs) streamline their operations, enhance productivity and achieve their business need.
nReach
nReach WebChat
nReach WebChat Advantages
The following are the advantages of using nReach WebChat.
Real-time Communication
nReach WebChat enables instant conversations between Your Customers and you.
Do More For Less
nReach WebChat is an efficient and effective alternative to maintaining a Contact Centre as less resources can handle more conversations.
Cost Effective
nReach WebChat is cheaper to license compared to the other options that are available in the market.
Scalable
nReach WebChat is scalable according to your needs. You only pay for what you need.
Integrations
nReach WebChat integrates easily with your website or web portal. There are out-of-the box integrations available for nReach WebChat widget for some of the popular CMSs, e.g. Grav, Joomla, WordPress. In fact, it integrates with any HTML application.
Increase Conversion
nReach WebChat provides you with and additional means of converting your business opportunities into confirmed sales.
Insights
nReach WebChat provides you with key insights that can help monitor your business on a real time basis as well as create plans based on historical statistics.
nReach HelpDesk
nReach HelpDesk Advantages
The following are the advantages of using nReach HelpDesk.
Collaboration
nReach HelpDesk enables You to either interact on a one-to-one or collaborative basis with Your customer.
Self-service
nReach HelpDesk allows Your customers to register their interaction at their leisure, without and dependency on Contact Centre agents or queues.
Flexibility
nReach HelpDesk enables You to organise your teams as you wish, based on multiple operational factors that are unique to You.
Scalable
nReach HelpDesk is scalable according to your needs. You only pay for what you need.
Insights
nReach HelpDesk provides you with key insights that can help monitor your business on a real time basis as well as create plans based on historical statistics.
nReach QBO Transactions Importer
nReach QBO Transactions Importer Advantages
The following are the advantages of using nReach QBO Transactions Importer.
Enhanced Efficiency
Instead of keying transactions manually, data can be organised in a pre-determined (template) structure and uploaded simultaneously, thereby saving hours of productive time.
Quality
In-built references to individual entity meta data ensures mistake-proofing, thereby assuring input quality of data uploaded to QBO.
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