nReach

Suite of Applications Tailored to Your Business Needs

Our suite of tailored Applications like, WebChat and HelpDesk are designed to help Small and Medium Enterprises (SMEs) streamline their operations, enhance productivity and achieve their business need.

nReach

Suite of Applications Tailored to Your Business Needs
At nReach, we understand there is a lack of effective, efficient and affordable application services catering to the Small and Medium Enterprises (SMEs) market. nReach intends to create a flexible and scalable value proposition based on SaaS model that is desirable by the SME Segment.

nReach WebChat

INSTANT MESSAGING FOR EFFICIENT PROBLEM-SOLVING AND PERSONALISED ASSISTANCE

nReach WebChat Advantages

The following are the advantages of using nReach WebChat.

Real-time Communication

nReach WebChat enables instant conversations between Your Customers and you.

Do More For Less

nReach WebChat is an efficient and effective alternative to maintaining a Contact Centre as less resources can handle more conversations.

Cost Effective

nReach WebChat is cheaper to license compared to the other options that are available in the market.

Scalable

nReach WebChat is scalable according to your needs. You only pay for what you need.

Integrations

nReach WebChat integrates easily with your website or web portal. There are out-of-the box integrations available for nReach WebChat widget for some of the popular CMSs, e.g. Grav, Joomla, WordPress. In fact, it integrates with any HTML application.

Increase Conversion

nReach WebChat provides you with and additional means of converting your business opportunities into confirmed sales.

Insights

nReach WebChat provides you with key insights that can help monitor your business on a real time basis as well as create plans based on historical statistics.

nReach HelpDesk

PROVIDE TOP CLASS CUSTOMER SERVICE

nReach HelpDesk Advantages

The following are the advantages of using nReach HelpDesk.

Collaboration

nReach HelpDesk enables You to either interact on a one-to-one or collaborative basis with Your customer.

Self-service

nReach HelpDesk allows Your customers to register their interaction at their leisure, without and dependency on Contact Centre agents or queues.

Flexibility

nReach HelpDesk enables You to organise your teams as you wish, based on multiple operational factors that are unique to You.

Scalable

nReach HelpDesk is scalable according to your needs. You only pay for what you need.

Insights

nReach HelpDesk provides you with key insights that can help monitor your business on a real time basis as well as create plans based on historical statistics.

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